5 brands - one mission:
As a family-owned company, NOVUM Hospitality operates hotels in urban hotspots throughout Europe. With the hotel brands the niu, Select Hotels, Yggotel, Novum Hotels and acora Living the City, the hotel group provides inspiring and modern offers for all generations.
 

the niu hotels have their own character and are characterised by their individual neighbourhood concept. The hotel experience is made unique by a living lobby and bistro.

 

Front Office Agent

 

Your Tasks:

Als „Willkommensheißer“* sind Sie während der Früh- und Spätschicht erster Ansprechpartner* für unsere Gäste und zuständig für den Empfang, die Beratung und Betreuung. Zu Ihren Aufgaben gehört der Check-In und Check-Out sowie das Reservierungshandling. Professioneller Telefon- und E-Mailverkehr gehören ebenfalls zu Ihrem Tätigkeitsfeld.

This is what defines our new colleague:

Sie sind ein leidenschaftlicher Gastgeber*, der durch seine empathische und authentische Art stets das Wohl seiner Gäste im Blick behält.

Zusätzlich zeichnen Sie folgende Merkmale aus:
Flexibilität • Gastgebermentalität • Empathie • Teamplayer • PC-Affinität • Engagement

This is what defines us:

family-run • family & friends rates • joint sporting events • NOVUM Hospitality School • close to the center • discounted tickets for concerts and events • employees recruit employees • purchasing benefits through corporate benefits • open corporate culture • exclusive fitness cooperation

Who is perfect? Admittedly: we don't always. But we're getting better every day, constantly learning what you need in the team and what guests really want. We promise: there's more to come.

 

the niu team is looking forward to exciting applications! Please use the simple option of our application form and click on the "Apply" button now.

 

* The job title does not mean the male variant, but stands for the gender-neutral description of the profession. People are welcome regardless of their gender, origin, sexual orientation or religion.

Holiday Inn – the niu, Mood Mainz
Christine Lüdtke
+49 61 314 980 500

www.the.niu.de