About NOVUM Hospitality
With over 150 hotels (including secured pipeline) and more than 20,000 hotel rooms in over 60 locations in Europe, NOVUM Hospitality is one of the largest owner-managed hotel groups in Europe. Founded in 1988, the Hamburg-based company has developed into a leading player in the hotel industry under the leadership of Chief Executive Officer & Owner David Etmenan and is known for its variety of centrally located accommodation in the midscale and upper midscale segment.

The signing of a cooperation agreement with IHG Hotels & Resorts in April 2024 makes NOVUM Hospitality one of IHG's largest global franchise partners. The partnership includes the launch of the co-brand Holiday Inn - the niu as well as the conversion of the other NOVUM Hospitality own brands. Yggotel, Select Hotels and Novum Hotels will be integrated into the brand world of the IHG brand Garner. acora Living the City will convert to the IHG extended-stay brand Candlewood Suites. This means the European debut for both brands in the future. www.novum-hospitality.com

 

Director of IT Infrastructure*

immediately | Full-time 40 hours | Permanent
 

Great visions need strong personalities.
Join our team and play an active role in shaping one of the most innovative family-run hotel groups.

apply now

 

Your mission:

As our Director of IT Infrastructure* you are responsible for leading the design, implementation and management of the NOVUM Hospitality IT infrastructure. This includes networks, servers, cloud services, data centers, security systems and IT support services. You will ensure the reliability, security, scalability and efficiency of the IT systems while aligning the technology with the business objectives. The focus is on improving the IT infrastructure to support the business growth as well as to improve security and promote innovation.

You will also be responsible for the following tasks:

  • Develop and implement the IT infrastructure strategies that align with business goals.
  • Oversee the management, maintenance, and optimization of all IT infrastructure, including networks, cloud environments, servers, storage, and data centers.
  • Ensure the IT infrastructure security and compliance with relevant regulations and best practices.
  • Lead, mentor and develop a team of IT professionals, including network engineers, system administrators and IT support staff.
  • Manage IT budgets, vendor relationships and service agreements.
  • Develop and enforce policies and procedures related to IT operations, security and disaster recovery.
  • Monitor system performance and implement improvements to enhance efficiency and reliability.
  • Collaborate with business leaders to support digital transformation and emerging technology initiatives.
  • Ensure high availability and performance of IT services to support business continuity.
  • Stay updated with industry trends and emerging technologies to enhance IT capabilities.
  • Working in close coordination with the Head of IT Applications, ensuring full alignment on mutually impacting projects.

 

This is what makes you special:
  • Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
  • Many years (at least 8+) of experience in IT infrastructure management, with several years (at least 3) in a leadership role.
  • Strong knowledge of network administration, cloud computing (AWS, Azure, or Google Cloud), cybersecurity and enterprise IT systems.
  • Experience in IT service management (ITSM), disaster recovery planning and compliance standards (e.g., ISO 27001, GDPR, NIST).
  • Proven experience in managing IT budgets and vendor negotiations.
  • Excellent leadership, communication and problem-solving skills.
  • Good knowledge of German and English.
  • Ability to work in a fast-paced environment and manage multiple priorities.
 
This is what defines us:
Head office directly on the Outer Alster • family-run • staff rates • further training opportunities • joint sporting events • discounted tickets for concerts and events • employees recruit employees • purchasing advantages through corporate benefits • open corporate culture

Who is perfect? Admittedly, we are not always. But we are getting better every day and are constantly learning what you need as a team and what guests really want. A firm promise: There's more to come.

 

The NOVUM Hospitality Team is looking forward to exciting applications!


*The job title does not refer to the male version, but stands for the gender-neutral designation of the profession. People of all genders, origins, sexual orientations and religions are welcome.

 

Sandra Grabke
An der Alster 63 | Hamburg
040 / 600 808 - 324

NOVUM Hospitality