Nachtportier - "Die Nachteule"*
am Standort Bochum
- fixed term of one year, with the option to extend
- full time 39 hours
- apply now
ABOUT FOS - Front Office Service GmbH
We are a specialized service provider in the hotel front office sector and work exclusively with NOVUM Hospitality. As a partner of IHG Hotels & Resorts, NOVUM Hospitality operates a strong portfolio of national and international hotel brands. The hotel portfolio includes brands such as Holiday Inn – the niu, Garner, Candlewood Suites, and voco, which stand for modern hospitality and diverse hotel concepts.
Driven by a passion for hospitality, we support hotels throughout Germany in the areas of reception, guest service, and front office. Our focus is on service quality, reliability, and professional processes. Our employees are the key to our success. That’s why we offer a supportive work environment, opportunities for growth, and exciting locations within one of Germany’s most dynamic hotel groups.
Together, we create unforgettable guest experiences and set the standard for front office service.
Vielfalt ist genau Dein Ding? Dann bist Du bei uns richtig! Durch Deinen Einsatz in mehreren Hotels unterschiedlicher Marken an Deinem Standort erlebst Du die ganze Bandbreite moderner Hotellerie und sammelst abwechslungsreiche Erfahrungen.
Your Tasks
Als „Nachteule“* bist Du während der Nachtschicht erster Ansprechpartner* für unsere Gäste und zuständig für den Empfang, die Beratung und Betreuung. Zu Deinen Aufgaben gehört der Check-In und Check-Out sowie das Reservierungshandling. Professioneller Telefon- und E-Mailverkehr gehört ebenfalls zu Deinem Tätigkeitsfeld.
Your Profile
Du bist ein leidenschaftlicher Gastgeber*, der durch seine empathische und authentische Art stets das Wohl seiner Gäste im Blick behält.
Zusätzlich zeichnen Dich folgende Merkmale aus:
Nachtmensch • Gastgebermentalität • Empathie • Teamplayer • PC-Affinität • Engagement
NOVUM Hospitality – A family business with heart
Benefit from attractive employee rates – valid for hotels in our group and the entire IHG world with over 6,000 hotels.
As a team, we live our values and want to offer our guests and partners more than just hospitality: a real home away from home.
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freedom:
We create an atmosphere in which everyone can be themselves.
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respect:
We treat all people with respect and appreciation.
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honesty:
Together, we create an environment where openness is a matter of course.
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unconditional love:
Our company grows with heart and soul and passion.
*The job title does not refer to the male version, but is the gender-neutral term for the profession.
People of all genders, backgrounds, sexual orientations and religions are welcome.