About NOVUM Hospitality

With over 150 hotels (including secured pipeline) and more than 20,000 hotel rooms in over 60 locations in Europe, NOVUM Hospitality is one of the largest owner-managed hotel groups in Europe. Founded in 1988, the Hamburg-based company has developed into a leading player in the hotel industry under the leadership of Chief Executive Officer & Owner David Etmenan and is known for its variety of centrally located accommodation in the midscale and upper midscale segment.

The signing of a cooperation agreement with IHG Hotels & Resorts in April 2024 makes NOVUM Hospitality one of IHG's largest global franchise partners. The partnership includes the launch of the co-brand Holiday Inn - the niu as well as the conversion of the other NOVUM Hospitality own brands. Yggotel, Select Hotels and Novum Hotels will be integrated into the brand world of the IHG brand Garner. acora Living the City will convert to the IHG extended-stay brand Candlewood Suites. This means the European debut for both brands in the future. www.novum-hospitality.com

Front Office Agent Candlewood Suites Heidelberg in Teil- oder Vollzeit

15.10.25 | Full-time 40 hours, part time 30-36 h | Permanent

Great visions need strong personalities.
Join our team and play an active role in shaping one of the most innovative family-run hotel groups.

apply now & benefit from employee rates

Your mission:

Betreuen der Gäste, Check in/Check out, Vorbereitung der Aufenthalte, Korrespondenzen - Bestätigungen und Angebote erstellen, zufriedene Gäste

This is what makes you special:

Vorkenntnisse in der Hospitality von Vorteil - aber auch Quereinsteiger willkommen. Arbeiten vorrangig im 8 Stunden 2 Schichtsystem - Vertretungsweise aber auch Dreischicht denkbar.

This is what defines us:

Head office directly on the Outer Alster • family-run • staff rates • further training opportunities • joint sporting events • discounted tickets for concerts and events • employees recruit employees • purchasing advantages through corporate benefits • open corporate culture

Who is perfect? Admittedly, we are not always. But we are getting better every day and are constantly learning what you need as a team and what guests really want. A firm promise: There's more to come.

The NOVUM Hospitality Team is looking forward to exciting applications!

*The job title does not refer to the male version, but stands for the gender-neutral designation of the profession. People of all genders, origins, sexual orientations and religions are welcome.

Andreas Eichhorn

An der Alster 63 | Hamburg

+49 611 361 40

NOVUM Hospitality